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Shipping:We ship same day (Monday - Friday ONLY) if an item is purchased by 1pm (E/Time) on those days. If an item is purchased after 1pm (E/Time) then it will not ship until the next business day. If you need expedited shipping please let us know, but keep in mind there might be an additional charge that will need to be paid upfront before an item will be shipped.
International Shipping:We shipINTERNATIONALLYusing the Global Shipping Program (GSP). You, the buyer, can choose which international shipping service you want to use and we will ship your purchase to the United States (GSP) shipping center and they handle your package from there.
Return Policy:We do not except returns at this time. Thank you for your understanding. Please make sure to read the description and PLEASE, PLEASE ask us any questions that you may have. We will get back with you as soon as possible and in a timely manner.
response:response plays an important part on . We work hard in making sure to provide our customers with above and beyond customer service so that we can earn yourPOSITIVE response. Please email us about any problem(s) so we can do our do diligence and work with you, to resolve any issue(s) that might arise before leavingNEGATIVE response.We do leave our customers Positive response at the time of shipping and ask that you please pass the same courtesy along to us.THANK YOU IN ADVANCE!!!
Communication:When you have a question about an item or a problem with a purchase, please send us an email via messages. It is the fastest way for us to answer a question or help with a concern.
Terms of Sale:Some of our items may be purchased as surplus inventory. Almost everything we sell should be thought of as NOS - "new but old " stock.
Customer Service:I know what it is like to be a customer myself and to receive good and bad customer service. Therefore, it is my goal to give the best service to my customers. I want you to be completely happy and satisfied with your purchase. Please send me a message with any and all questions or concerns you might have and I will do my best to fix the situation. But please keep in mind, some things might be out of my control.... but I promise to do everything I can to remedy the situation.